Terms of Service

1Definitions & Interpretation

In these Terms:

• "Service" means the MetricRig website, all calculation tools, guides, and related software available at metricrig.com.
• "User," "You," "Your" refers to any individual or entity accessing the Service.
• "We," "Us," "Our," "MetricRig" refers to the owner and operator of the Service, operating under British Columbia, Canada law.
• "Content" means all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, videos, sounds, music, artwork, and computer code.
• "User Data" means any data, including business data, calculations, manifests, or financial figures, that you input into the Service.

2Acceptance of Terms

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease using the Service.

We reserve the right to modify these Terms at any time. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. We will update the "Effective Date" at the top of this page when changes are made.

3Description of the Service

MetricRig provides a suite of browser-based calculation and visualization tools designed for logistics, finance, marketing, and operations professionals. Our tools include, but are not limited to:

• Container Loader: 3D container load planning and optimization.
• DIM-Rig: Dimensional weight and carrier fee calculation.
• Warehouse-Rig: Warehouse space and racking visualization.
• Freight Class Calculator: NMFC freight class lookup and estimation.
• Burn Rate Calculator: Startup runway and cash flow modeling.
• Unit Economics Calculator: LTV, CAC, and margin analysis.
• SaaS Churn Calculator: Churn rate and revenue modeling.
• AdScale Calculator: ROAS and advertising profitability analysis.
• A/B Test Calculator: Statistical significance testing for experiments.
• Cap Rate Calculator: Real estate capitalization rate estimation.
• Commission Calculator: Sales commission modeling.
• Employee Cost Calculator: Total cost of employment analysis.
• EOQ Calculator: Economic order quantity optimization.
• Landed Cost Calculator: Import cost estimation.
• Lease vs. Buy Calculator: Asset acquisition analysis.
• Valuation Calculator: Business valuation modeling.
• Engagement Calculator: Social media engagement rate analysis.

4Client-Side Architecture & User Data

MetricRig operates on a client-side architecture. This means:

• All calculations are performed entirely within your web browser using JavaScript.
• Your User Data (inputs, manifests, financial figures) is not transmitted to our servers.
• Data persistence (if you choose to "save" your work) utilizes your browser's localStorage, which stores data exclusively on your device.
• We do not have access to, and cannot recover, any User Data stored in your browser's localStorage.

Data Portability: You may export your data using any export features provided by the tools (e.g., PDF, CSV). Data Deletion: You may delete all locally stored data at any time by clearing your browser's cache and localStorage.

5User Responsibilities & Acceptable Use

You agree that you will:

• Comply with all applicable local, provincial, national, and international laws and regulations.
• Verify the accuracy and applicability of all calculation outputs before relying on them for business decisions.
• For logistics tools: independently verify all load plans, weight calculations, and compliance recommendations with relevant carriers, customs authorities, and regulatory bodies before shipping.
• For financial tools: consult with qualified financial advisors, accountants, or legal counsel before making investment, tax, or business decisions.

You agree that you will NOT:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the Service.
• Use automated systems (bots, scrapers, spiders) to access the Service without our express written permission.
• Interfere with or disrupt the integrity or performance of the Service.
• Attempt to gain unauthorized access to any portion of the Service or any systems or networks connected to the Service.
• Use the Service to develop a competing product or service.
• Remove, alter, or obscure any proprietary notices (including copyright and trademark notices) on the Service.

6Intellectual Property Rights

The Service, including its original content (excluding User Data), features, functionality, design, "look and feel," algorithms, source code, and all intellectual property rights therein, are and will remain the exclusive property of MetricRig and its licensors. The Service is protected by copyright, trademark, and other laws of Canada and foreign countries.

Your Data: You retain full ownership of all User Data that you input into the Service. Because MetricRig operates on a client-side architecture, we do not claim any ownership rights to your User Data.

Feedback: If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you hereby grant us a perpetual, irrevocable, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, distribute, and sublicense such Feedback for any purpose without any obligation or compensation to you.

7Disclaimer of Warranties

8Limitation of Liability

IN NO EVENT SHALL METRICRIG'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO METRICRIG, IF ANY, IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE; OR (B) ONE HUNDRED CANADIAN DOLLARS ($100 CAD).

9Indemnification

You agree to defend, indemnify, and hold harmless MetricRig and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or proprietary right; (d) any claim that your use of the Service caused damage to a third party; or (e) your reliance on any calculation, result, or output generated by the Service.

10Governing Law & Dispute Resolution

Governing Law: These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.

Exclusive Jurisdiction: Any legal suit, action, or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the courts of the Province of British Columbia, located in the City of Vancouver. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, may, at MetricRig's sole election, be referred to and finally determined by arbitration in accordance with the Arbitration Act (British Columbia). The place of arbitration shall be Vancouver, British Columbia. The language of the arbitration shall be English.

Class Action Waiver: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND METRICRIG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

11Force Majeure

MetricRig shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond MetricRig's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation, acts of God, war, terrorism, civil unrest, riots, embargoes, acts of civil or military authorities, fire, floods, earthquakes, accidents, strikes, epidemics, pandemics, or shortages of transportation, facilities, fuel, energy, labor, or materials.

12Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13Severability & Entire Agreement

Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent, or if such modification is not possible, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and MetricRig regarding your use of the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

14Contact Information